Refund policy

Return & Refund Policy

At eshopex.online, we want you to be satisfied with your purchase. If you receive a damaged, defective, or incorrect product, please contact us as soon as possible.

Returns

  • Contact us within 7 days of delivery to request a return.

  • Products must be unused, undamaged, and in their original packaging.

  • Please provide your order number and clear photos/videos of the product.

Refunds

Once your return is received and inspected, we’ll notify you about your refund. Approved refunds will be processed to your original payment method or another agreed method.

Damaged or Incorrect Products

If you receive a damaged, defective, or incorrect product, contact us immediately:

📧 shopwithme492@gmail.com
📱 WhatsApp: 7899072983

We’ll review your request and assist you with the appropriate solution.

Contact Us

For any questions about returns or refunds, please contact us with your order number.

Thank you for shopping with eshopex.online! ❤️